Q: Is Tree Pro Inc. licensed and insured?
A: Yes, Tree Pro Inc. is a fully licensed and insured corporation. We can provide copies of insurance certificates upon request including general liability coverage, automobile coverage, and workman's compensation coverage.
Q: Does Tree Pro Inc. provide free estimates?
A: Yes, we would be happy to provide you a free estimate for any work you may need done.
Q: Does Tree Pro Inc. accept credit cards?
A: Yes, we are pleased to now accept all major credit cards (Visa, Mastercard, American Experss, Discover) as
well as Pay Pal payments. Such payments are subject to a 3% service fee.
Q: Does Tree Pro Inc. charge by the hour or by the job?
A: We can charge either way. Most work is bid by the job, however we can work by the hour or day. Please note that we do have a minimum hourly rate, which includes travel time and dumping/disposal time when necessary.
Q: When is payment due for work performed?
A: Payment is due upon receipt of invoice from Tree Pro Inc. Accounts over 30 days past due are subject to late fees and being turned over to collections agency and/or attorney for collection. However, we do offer payment plans for those individuals that might need extra time in paying their account. Please call the office to discuss further details of payment plan options.
Q: Does Tree Pro Inc. plant trees? Do you offer a guarantee on your trees?
A: Yes, Tree Pro Inc. does plant trees. We can plant a wide variety of trees to suit your specific needs. We do offer a one year guarantee on trees, however the homeowner is responsible for adequately watering trees. You can see an example of replacement trees that Tree Pro Inc. has planted by driving down Main Street in downtown Lexington, KY and seeing the hundreds of replacement trees we have planted.
Q: When is the best time to water my trees and landscape? How much should I water?
A: Tree Pro Inc. recommends a slow watering in the early mornings. Newly planted trees and landscape should receive about an inch of water per week. Trees and shrubs should be watered near the base to ensure water reaches the roots.
Q: Does Tree Pro Inc. do landscaping as well?
A: Yes, we go by Tree Pro Inc. - Treework & Landscape. We offer landscape design, installation, & maintenance. We service both residential and commercial accounts, including horse farms.
Q: Does Tree Pro Inc. sell firewood?
A: Yes, we have a large inventory of split and seasoned firewood available. You can see and purchase the firewood at our location at 1008 W. New Circle Road, which is on the inner loop of New Circle between Georgetown Road and Newtown Pike. Turn in sharp right up the hill. Please call ahead to schedule a pickup time or delivery.
Q: Does Tree Pro Inc. provide snow removal services?
A: Yes, Tree Pro Inc. provides snow plowing & salting of lots as well as side walk snow removal & salting for