FAQ

Q: Is Tree Pro Inc. licensed and insured?

A: Yes, Tree Pro Inc. is a fully licensed and insured corporation. We can provide copies of insurance certificates upon request including general liability coverage, automobile coverage, and workman’s compensation coverage.

Q: Does Tree Pro Inc. provide FREE estimates?

A: Yes, we would be happy to provide you a free estimate for any work you may need done.

Q: Does Treepro Inc. have a Certified Arborist  

A: Yes, James Sims has been preserving trees in the Lexington Ky area for 40+ years.  He can provide you with a strategy that best fits your tree service need. ISA Certified Arborist Ky – 0864A

Q: Does Tree Pro Inc. accept credit cards?

A: Yes, we are pleased to now accept all major credit cards (Visa, Mastercard, American Express, Discover) Credit Processing Fee is 3.5% of entire bill – processing thru Square.

Q: Does Tree Pro Inc. charge by the hour or by the job?

A: We can charge either way. Most work is bid by the job however, we can work by the hour or day. Please note that we do have a minimum hourly rate which includes travel time and dumping/disposal time when necessary.

Q: When is payment due for work performed?

A: Payment is due upon receipt of invoice from Tree Pro Inc. Accounts over 30 days past due are subject to late fees and possibly needing to be turned over to a collections agency and/or attorney for collection.

Q: Does Tree Pro Inc. plant trees? Do you offer a guarantee on your trees?

A: Yes, Tree Pro Inc. does plant trees. We can plant a wide variety of trees to suit your specific needs. We do offer a one-year guarantee on trees however, the homeowner is responsible for adequately watering trees.

Q: When is the best time to water my trees and landscape? How much should I water?

A: Tree Pro Inc. recommends a slow watering in the early mornings. Newly planted trees and landscape should receive about an inch of water per week. Trees and shrubs should be watered near the base to ensure water reaches the roots.

Q: Does Tree Pro Inc. do landscaping as well?

A: Yes, we go by Tree Pro Inc. – Treework & Landscape. We offer landscape design, installation & maintenance. We service both residential and commercial accounts, including horse farms.

Q: Does Tree Pro Inc. sell firewood?

A: Yes, we have a large inventory of split and seasoned firewood available. You can see and purchase the firewood at our location at 1008 W. New Circle Road, which is on the inner loop of New Circle between Georgetown Road and Newtown Pike. Turn in sharp right up the hill. Please call ahead to schedule a pickup time or delivery